12.2.2.3. Operational Decisions

Try these first

1. 1.

   What are operational decisions primarily focused on?

   Hint

   Think about daily management functions.

2. 2.

   Give an example of a routine task in an organization.

   Hint

   Which tasks do managers handle every day?

3. 3.

   What is an example of an operational decision?

   • Choosing a new corporate strategy
   • Scheduling employee shifts
   • Setting long-term goals

   Hint

   Think about what happens daily in a business.

4. 4.

   True or False: Operational decisions are usually made by top management.

   • True
   • False

   Hint

   Who handles the day-to-day management?

5. 5.

   Your department just had two employees call in sick unexpectedly, creating a staffing shortage. Describe how an operational decision matrix could help you reallocate available personnel effectively.

   Hint

   Consider skill overlap for flexibility in task assignments.

6. 6.

   Your store's sales are dropping unexpectedly, and inventory is low. Draft an action plan involving operational decisions that will address immediate stock concerns while considering longer-term sales strategies.

   Hint

   Think about how immediate actions can lead back to strategic improvements.