Phase 3: Model the System
This phase is critical in the business analysis process as it involves visual modeling of the system to represent user interactions and workflows. In this section, learners will engage in three main tasks:
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Use Case Diagram: This diagram outlines the interactions between the users (actors) and the system for the order placement process. It helps to clarify what functions the system will provide based on stakeholder needs.
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Activity Diagram: This diagram visualizes the detailed customer journey, detailing each step from browsing products to completing a checkout. It identifies how users navigate through the system, further emphasizing user experience.
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Wireframes or Mockups: Using tools like Draw.io, Balsamiq, or Figma, learners will create low-fidelity wireframes for key screens. Wireframes are essential in demonstrating the layout and functionalities of the web-based ordering system.
In completing these tasks, learners will produce several deliverables:
- A Use Case Diagram depicting order placement
- An Activity Diagram illustrating the customer flow from browsing to checkout
- Low-fidelity Wireframes for 2-3 key screens
These artifacts collectively contribute to a clear understanding of the system behaviors and user interactions, laying the groundwork for future testing and implementation stages.