20.1. Case Study 1: E-commerce Cart System

Try these first

1. 1.

   What feature allows multiple items to be selected in an e-commerce platform?

   Hint

   Think about adding items before purchase.

2. 2.

   Why are user stories important?

   Hint

   They describe features from the user perspective.

3. 3.

   What does the e-commerce cart system enable users to do?

   • View products
   • Add
   • update
   • and purchase items
   • Contact customer service

   Hint

   Think about the shopping process.

4. 4.

   True or False: The cart contents should not be saved across sessions.

   • True
   • False

   Hint

   Consider user experience enhancements.

5. 5.

   Propose improvements to the e-commerce cart system based on typical user feedback. What aspects could be enhanced?

   Hint

   Think about user convenience and engagement.

6. 6.

   Design a process flow for integrating payment gateways into the e-commerce cart system. What should be considered?

   Hint

   Consider user trust and efficiency.