Learn
Games

20.4.2 - E-commerce

Interactive Audio Lesson

Listen to a student-teacher conversation explaining the topic in a relatable way.

Project Objective

Unlock Audio Lesson

Signup and Enroll to the course for listening the Audio Lesson

Teacher
Teacher

Today, we're going to talk about the project objective behind designing an e-commerce cart system. Can anyone tell me what a shopping cart feature typically allows users to do?

Student 1
Student 1

I think it allows users to add products they want to buy.

Student 2
Student 2

And update quantities, right?

Teacher
Teacher

Exactly! So, the main objective is to enable users to add multiple products to their cart, update them, and complete purchases. It's essential that this functionality is seamless and user-friendly.

Student 3
Student 3

What about retaining the cart's content across sessions?

Teacher
Teacher

Great point! Retaining cart content is crucial for a good user experience. This ensures users can return to their cart without losing their selections, improving overall satisfaction.

Student 4
Student 4

So, it's all about making shopping easier?

Teacher
Teacher

Exactly! Remember, the user experience is a priority in e-commerce. Let's summarize: The project's objective is to design a cart system facilitating the entire shopping experience.

Stakeholders

Unlock Audio Lesson

Signup and Enroll to the course for listening the Audio Lesson

Teacher
Teacher

Now, let’s discuss the key stakeholders involved in our project. Who do you think these stakeholders are?

Student 1
Student 1

There’s the product owner, right?

Student 2
Student 2

What about the customers who will actually use the cart?

Teacher
Teacher

Exactly! The product owner defines the vision, but customers are pivotal since they will interact with the cart. We also have marketing teams and logistics & inventory teams. Each group has a role in ensuring that the cart matches business goals.

Student 3
Student 3

Why do logistics and inventory teams matter?

Teacher
Teacher

They ensure that the products listed as available for purchase are actually in stock. If not, it leads to frustration for the customer. It's essential that all teams work together.

Student 4
Student 4

So communication is key between all these groups?

Teacher
Teacher

Absolutely! Effective communication can make or break a project’s success. To summarize, our key stakeholders are the product owner, customers, marketing teams, and logistics & inventory teams.

Key Business Requirements

Unlock Audio Lesson

Signup and Enroll to the course for listening the Audio Lesson

Teacher
Teacher

Let's dive into the key business requirements for our e-commerce cart system. What are some that you can think of?

Student 1
Student 1

Users should be able to add multiple products.

Student 2
Student 2

And apply discounts!

Teacher
Teacher

Exactly! Adding multiple products and applying discounts are vital. Additionally, the cart must update based on stock availability and maintain the state across user sessions.

Student 3
Student 3

What happens if an item goes out of stock while a user is shopping?

Teacher
Teacher

Great question! The cart should dynamically reflect stock availability, maintaining an accurate shopping experience. This ensures no surprises at checkout.

Student 4
Student 4

And the checkout process needs to connect to a payment gateway.

Teacher
Teacher

Exactly! So to summarize our key business requirements: store multiple products, apply discounts, reflect stock availability, and integrate with payment systems.

BA Activities

Unlock Audio Lesson

Signup and Enroll to the course for listening the Audio Lesson

Teacher
Teacher

Now, let’s focus on the activities that Business Analysts engage in. What activities do you think are crucial in this e-commerce project?

Student 1
Student 1

Gathering user stories to understand needs?

Student 2
Student 2

Creating wireframes for how the cart should look!

Teacher
Teacher

Exactly! Gathering user stories helps capture requirements, and wireframes provide a visual representation of the user interface design. We also define business rules and conduct User Acceptance Testing. What’s UAT?

Student 3
Student 3

Isn’t it when you test the software with actual users?

Teacher
Teacher

Correct! UAT ensures the product meets user expectations. In summary, BA activities include gathering user stories, creating wireframes, defining business rules, and conducting UAT.

Tools Used

Unlock Audio Lesson

Signup and Enroll to the course for listening the Audio Lesson

Teacher
Teacher

Finally, let’s discuss the tools used by Business Analysts in this e-commerce project. What tools do you think we might use?

Student 1
Student 1

Maybe JIRA for managing user stories?

Student 2
Student 2

And Figma for wireframes?

Teacher
Teacher

Exactly right! JIRA is excellent for managing user stories and tasks, while Figma allows for interactive designing of UI. We also document everything in Confluence and validate database behavior using SQL.

Student 3
Student 3

Why use Confluence specifically?

Teacher
Teacher

Confluence is great for collaboration and documentation, helping all team members access project documentation easily. To wrap up, we leverage tools like JIRA, Figma, Confluence, and SQL for effective project management.

Introduction & Overview

Read a summary of the section's main ideas. Choose from Basic, Medium, or Detailed.

Quick Overview

This section covers the pivotal role of Business Analysts in developing an e-commerce cart system, focusing on the requirements, stakeholders, and activities involved.

Standard

The e-commerce case study outlines the design and development of a shopping cart feature for an online retail platform. It emphasizes key business requirements, the involvement of various stakeholders, and the specific activities undertaken by Business Analysts to ensure a successful implementation.

Detailed

E-commerce Case Study Overview

In this section, we explore a practical case study focusing on an e-commerce cart system designed for an online retail platform. The primary objective is to develop a shopping cart that allows users to efficiently add, update, and purchase products.

Key Business Requirements

The case study highlights several key business requirements:
- Users must be able to add multiple products to their shopping cart.
- Cart contents should be retained across user sessions.
- The system needs to accommodate discounts and promo codes.
- The cart must dynamically reflect stock availability.
- The checkout process requires integration with a payment gateway.

Stakeholders Involved

Key stakeholders include the product owner, marketing team, customers, and logistics & inventory teams, all of whom play significant roles in the success of the e-commerce platform.

Activities of the Business Analyst

The activities carried out by Business Analysts include:
- Gathering user stories to capture user requirements.
- Creating wireframes for the user interface (UI).
- Defining business rules and documenting functional and non-functional requirements.
- Conducting User Acceptance Testing (UAT) to validate checkout and promo logic.

Tools Utilized

A variety of tools are utilized in this case study, such as JIRA for managing user stories, Figma for UI wireframing, Confluence for requirement documentation, and SQL for verifying cart behavior in the database.

Overall, this section emphasizes that Business Analysts must not only understand how to write requirements but also grasp the broader business context in which they operate, focusing on an iterative and user-centered approach.

Audio Book

Dive deep into the subject with an immersive audiobook experience.

Project Objective

Unlock Audio Book

Signup and Enroll to the course for listening the Audio Book

📌 Project Objective
Design and deliver a shopping cart feature for an online retail platform, enabling users to add, update, and purchase items.

Detailed Explanation

The primary goal of the e-commerce project is to create a shopping cart feature. This feature is crucial for any online retail platform as it provides users the ability to select items they wish to purchase and manage those selections throughout their shopping experience. Think of it as a digital basket where products can be collected before finalizing a purchase.

Examples & Analogies

Imagine going to a grocery store. You walk through the aisles picking up items and putting them in your cart. You can adjust what’s in your cart until you're ready to check out. The online shopping cart serves the same purpose, allowing flexibility until the final purchase.

Key Business Requirements

Unlock Audio Book

Signup and Enroll to the course for listening the Audio Book

✅ Key Business Requirements
● Users can add multiple products to the cart
● Cart contents are saved across sessions
● Discounts and promo codes can be applied
● Cart updates dynamically with stock availability
● Checkout process integrates with payment gateway

Detailed Explanation

The key business requirements outline what functionalities the shopping cart must provide to meet user needs. Users should be able to easily add multiple items, maintain their cart even if they leave the site, apply discounts, see real-time stock levels, and have a seamless checkout experience. These functionalities ensure a user-friendly interface, encouraging customers to complete their purchases.

Examples & Analogies

Think of the online shopping process as akin to adding items to a real-world cart. If the store is out of stock for a specific item, you need to know that before checking out. Similarly, applying a coupon for a discount is like presenting a discount card at a register—both enhance the shopping experience.

Stakeholders

Unlock Audio Book

Signup and Enroll to the course for listening the Audio Book

👥 Stakeholders
● Product Owner
● Marketing Team
● Customers
● Logistics & Inventory Team

Detailed Explanation

Stakeholders are individuals or groups that have an interest in the project's outcome. The Product Owner focuses on vision and priority; the Marketing Team promotes the platform; Customers represent the users who will interact with the shopping cart; and the Logistics & Inventory Team ensures items are available for purchase and delivered effectively. Identifying stakeholders is essential for gathering requirements and aligning project goals.

Examples & Analogies

In a movie production, stakeholders include the director, producers, actors, and audience. Each has their role in making sure the film is successful, much like how different teams contribute to the e-commerce project.

BA Activities

Unlock Audio Book

Signup and Enroll to the course for listening the Audio Book

📊 BA Activities
● Gather user stories (e.g., “As a shopper, I want to remove an item from my cart”)
● Create wireframes for cart UI
● Define business rules (e.g., max quantity per product, cart expiration)
● Document functional & non-functional requirements
● Conduct UAT for checkout and promo logic

Detailed Explanation

Business Analysts (BAs) play a crucial role in shaping the shopping cart feature by gathering user stories, which help articulate what users need. Wireframes visualize the cart design, while business rules stipulate how the cart should function. BAs also document detailed requirements and conduct User Acceptance Testing (UAT) to ensure the cart operates as intended before deployment.

Examples & Analogies

Think of BAs as architects for an e-commerce project. Just as an architect draws blueprints and plans for a building, BAs create user stories and wireframes to outline how the shopping cart should look and function, ensuring it meets users' (tenants') needs.

Tools Used

Unlock Audio Book

Signup and Enroll to the course for listening the Audio Book

🛠 Tools Used
● JIRA (User Stories)
● Figma (Wireframes)
● Confluence (BRD/FRD)
● SQL (Verify cart behavior in DB)

Detailed Explanation

Various tools facilitate the project workflow, with JIRA managing user stories, Figma assisting in wireframe creation, and Confluence used for documenting business and functional requirements. SQL is utilized for checking the shopping cart's behavior in the database, ensuring that all interactions are correctly recorded and managed.

Examples & Analogies

Using tools in a project is similar to a chef using various kitchen utensils for different tasks. Just as a chef needs knives for cutting and pans for cooking, BAs use specific tools to organize user requirements, design interfaces, and manage data effectively.

Definitions & Key Concepts

Learn essential terms and foundational ideas that form the basis of the topic.

Key Concepts

  • E-commerce Cart System: A system enabling users to add, update, and complete purchases of products online.

  • User Stories: Descriptions of features from an end-user's perspective, often utilized to capture requirements in Agile methodologies.

  • Stakeholder Engagement: Involvement of all relevant parties in the project to ensure their requirements are incorporated.

Examples & Real-Life Applications

See how the concepts apply in real-world scenarios to understand their practical implications.

Examples

  • Example of a user story: 'As a customer, I want to be able to apply discount codes during checkout.'

  • A wireframe showing a shopping cart interface where users can see their selected items, total price, and checkout button.

Memory Aids

Use mnemonics, acronyms, or visual cues to help remember key information more easily.

🎵 Rhymes Time

  • A cart to add and update with ease, facilitates buys, sure to please.

📖 Fascinating Stories

  • Imagine a shopper at home, with a cart full of choices, clicking away. The cart saves their selections, offers discounts along the way!

🧠 Other Memory Gems

  • C.A.R.T.: Choose products, Apply discounts, Retain session, Transfer to checkout.

🎯 Super Acronyms

E.C.O.M.

  • Easy Checkout Online Market.

Flash Cards

Review key concepts with flashcards.

Glossary of Terms

Review the Definitions for terms.

  • Term: Business Requirements

    Definition:

    The specific needs and expectations that a system must meet for stakeholders.

  • Term: User Acceptance Testing (UAT)

    Definition:

    Testing conducted with actual users to validate the functionality and usability of a system before full-scale deployment.

  • Term: Wireframe

    Definition:

    A visual blueprint of a user interface that outlines the basic structure and elements of a webpage or application.