20.1 - Case Study 1: E-commerce Cart System
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Project Objective of the E-commerce Cart System
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Today, we are exploring the objectives behind designing an E-commerce cart system. Can anyone share why a shopping cart is important in online retail?
A shopping cart allows users to select products they are interested in buying.
Exactly! It enhances the user experience and gives them a way to review their choices. So, what are some features we think a shopping cart should have?
It should allow multiple products to be added and have discounts applied.
Yes! Features like multiple product additions and discount applications are essential. Remember, we can use the acronym **ADD**: Add products, Discounts, Durable storage across sessions. Can anyone explain why keeping cart contents saved is vital?
It helps users return later without losing their selections.
Exactly right. In e-commerce, convenience is crucial. To summarize, we looked at the project objective of designing a shopping cart, its importance, and key features represented by **ADD**.
Key Business Requirements
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Let's dive into the business requirements for the e-commerce cart. What are some specific functionalities we have?
Users should be able to check stock availability and update cart contents.
Great point! Real-time stock availability is critical. How about promotions? Why is the ability to apply discounts important?
It encourages users to buy more items!
Exactly! Discounts can really trigger sales. Lastly, remember that a checkout process integrating with payment gateways is essential for completing transactions. This can be remembered with the acronym **CATS**: Checkout, Apply Discounts, Transaction complete, Stock check.
Got it! CATS aligns with the overall shopping experience!
Wonderful! So, today we discussed key business requirements and practiced summarizing them with the acronym **CATS**.
Stakeholders and Their Roles
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Now let's identify who the key stakeholders are in this project. Can anyone name them?
The Product Owner and the Marketing Team!
Correct! The Product Owner ensures the vision aligns with business goals. What other groups are impacted by this system?
Customers and the Logistics Team.
Absolutely, customers experience the cart directly, and the logistics team deals with inventory management. When we think about who's involved, remember the phrase **PMC**: Product, Marketing, Customers. Can anyone elaborate on the importance of customer feedback in this project?
Customer feedback can help improve features and user experience.
Exactly! Customer feedback is crucial for continuous improvement. In summary, our acronym **PMC** highlights the roles of Product Owner, Marketing Team, and Customers.
BA Activities and Tools Used
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Let's turn to the activities a Business Analyst engages in for this project. What are some primary activities?
Gathering user stories, creating wireframes!
Exactly! Gathering user stories is foundational. Why do you think wireframes are important?
They clarify the user interface before coding starts!
Spot on! Wireframes visualize the user journey. Now, which tools do BAs use in these activities?
JIRA for user stories and Figma for UI designs!
Correct again! Remember the acronym **J-F**: JIRA for stories, Figma for wireframes. Why do you think documentation is necessary?
It ensures everyone is on the same page and can reference requirements.
Absolutely! Documentation aligns the team. Summary: we discussed BA activities and the **J-F** tools they use.
Introduction & Overview
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Quick Overview
Standard
The e-commerce cart system case study highlights the key business requirements, stakeholders involved, BA activities, and tools utilized in creating a seamless shopping experience for users. It places emphasis on dynamic pricing, stock validation, and integration with payment gateways.
Detailed
Case Study 1: E-commerce Cart System
This section focuses on the creation of a shopping cart feature for an online retail platform, aiming to enhance user experience by allowing them to add, update, and purchase products easily. The project centers around several key business requirements, including the functionality for users to add multiple products, apply discounts, and maintain cart contents across sessions.
Stakeholders involved in this project include the product owner, marketing team, customers, and logistics & inventory teams, each playing a critical role in the development process.
The Business Analyst (BA) activities range from gathering user stories, creating wireframes, and defining business rules, to documenting functional and non-functional requirements, along with conducting User Acceptance Testing (UAT). The tools that the BA uses in this project include JIRA for user stories, Figma for wireframes, Confluence for documentation, and SQL to verify the behavior of the cart in the database.
The key takeaways emphasize the importance of dynamic pricing, real-time stock validation, and the BA's vital role in understanding the business context in which they operate.
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Project Objective
Chapter 1 of 5
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Chapter Content
π Project Objective
Design and deliver a shopping cart feature for an online retail platform, enabling users to add, update, and purchase items.
Detailed Explanation
The project aims to create a shopping cart for an online retail site. This cart is crucial because it allows users to select items they want to buy, manage these selections, and eventually make purchases. Essentially, it is like a digital basket where users can store their shopping selections until they're ready to check out.
Examples & Analogies
Imagine going to a physical store with a shopping cart. You put your desired items into the cart as you navigate the aisles. Similarly, the online cart performs this function but in a virtual space, making shopping more convenient.
Key Business Requirements
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Chapter Content
β
Key Business Requirements
β Users can add multiple products to the cart
β Cart contents are saved across sessions
β Discounts and promo codes can be applied
β Cart updates dynamically with stock availability
β Checkout process integrates with payment gateway
Detailed Explanation
This section lists essential features for the shopping cart functionality. Users are allowed to add multiple items to their carts, and the information persists even if they leave the site and come back later. Additionally, users can apply discounts, see stock levels in real-time, and complete their purchases through an integrated payment gateway.
Examples & Analogies
Consider an online clothing store. When you select several items to try on, you want to make sure those selections are still available when it's time to pay. The shopping cart does just that, ensuring your options are saved until you proceed to checkout, much like holding items in a fitting room.
Stakeholders
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Chapter Content
π₯ Stakeholders
β Product Owner
β Marketing Team
β Customers
β Logistics & Inventory Team
Detailed Explanation
Stakeholders are the individuals or groups that have an interest in the project's outcome. In this case, the stakeholders include the Product Owner, who oversees the project; the Marketing Team, which promotes the cart; Customers who use it; and the Logistics & Inventory Team, who manage stock levels and delivery.
Examples & Analogies
Think of stakeholders as passengers on a train. Each passenger has different needs for their journey; some want comfort, others efficiency. Similarly, each stakeholder in the project has distinct needs that must be considered to keep the project moving in the right direction.
BA Activities
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π BA Activities
β Gather user stories (e.g., 'As a shopper, I want to remove an item from my cart')
β Create wireframes for cart UI
β Define business rules (e.g., max quantity per product, cart expiration)
β Document functional & non-functional requirements
β Conduct UAT for checkout and promo logic
Detailed Explanation
Business Analysts (BAs) are responsible for several activities in this project. They gather user stories to understand what shoppers want and create wireframes to visualize the cart interface. They also define necessary business rules, document the required functionalities and performance standards, and conduct User Acceptance Testing (UAT) to ensure the cart works correctly.
Examples & Analogies
Imagine being a detective trying to solve a case. You gather clues (user stories) to piece together what happened, visualize the scene (wireframes), and establish rules (business rules) to ensure justice is served (successful functionality). Your work allows others (users) to have a seamless experience.
Tools Used
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Chapter Content
π Tools Used
β JIRA (User Stories)
β Figma (Wireframes)
β Confluence (BRD/FRD)
β SQL (Verify cart behavior in DB)
Detailed Explanation
This segment identifies the tools that the BAs used in the project. JIRA is utilized for tracking user stories, Figma assists in creating design prototypes, Confluence is employed for documentation, and SQL is used to verify how the shopping cart behaves in the database.
Examples & Analogies
Think of these tools as different instruments a chef uses in a kitchen: a spatula for flipping pancakes (JIRA), a knife for chopping (Figma), a measuring cup for accuracy (Confluence), and a thermometer for checking temperatures (SQL). Each tool serves a unique purpose in creating the perfect dish β or in this case, a successful shopping cart.
Key Concepts
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Shopping Cart: A feature that allows users to select and review items before purchase.
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User Stories: Short, user-centric descriptions of functionalities required in a project.
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Wireframes: Visual sketches that outline the structure and layout of screens for a system.
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User Acceptance Testing (UAT): A testing phase to validate that the product meets usersβ requirements.
Examples & Applications
An online store allowing discounts to be applied at checkout, thereby incentivizing purchases.
A shopping cart that retains items even after users log out, enhancing convenience.
Memory Aids
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Rhymes
In the cart we save, what we crave, Items large or small, come buy it all!
Stories
Imagine a shopper named Sam, who fills his cart on a whim, returns next week, finds it all there, a seamless experience, without a care.
Memory Tools
Remember CART: Checkout, Add items, Retain historically, Transactions secure.
Acronyms
Acronym **CARDS** for essential features
Checkout
Apply Discounts
Retain cart items
Deliver safely
Stock validation.
Flash Cards
Glossary
- Business Analyst (BA)
A professional who analyzes and documents business needs and requirements.
- User Acceptance Testing (UAT)
A phase in software development where end-users validate that the system meets their requirements.
- Wireframes
Blueprints or visual representations of user interfaces used in design.
- User Stories
Short descriptions of features from the end-user's perspective.
Reference links
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