20.3. Case Study 3: Banking Loan Application

Try these first

1. 1.

   What is the main purpose of the digital loan application portal?

   Hint

   Consider how banks traditionally handle applications.

2. 2.

   Name two key documents required for a loan application.

   Hint

   Think about what proves identity and financial stability.

3. 3.

   What is the primary objective of the digital loan application portal?

   • To automate loan approvals
   • To streamline the loan application process
   • To provide personal finance advice

   Hint

   Focus on what the portal enables users to do.

4. 4.

   True or False: The Risk Engine is used to process applications.

   • True
   • False

   Hint

   Consider the specific role of the Risk Engine in the application process.

5. 5.

   Create a comprehensive BRD outline for the loan application portal, including sections for requirements, stakeholder analysis, and risk management.

   Hint

   Think about what details are vital for everyone involved.

6. 6.

   Analyze a hypothetical scenario where a high-risk application was approved mistakenly. What steps should the BA take to improve the system based on this incident?

   Hint

   Focus on systematic improvements rather than blame.