9. Module 9: Domain Knowledge & Case Studies

Try these first

1. 1.

   What is the purpose of a shopping cart in e-commerce?

   Hint

   Think about how it helps customers manage their purchases.

2. 2.

   Name a key stakeholder in a healthcare appointment system.

   Hint

   Consider who directly uses the system.

3. 3.

   What does UAT stand for in project management?

   • User Acceptance Testing
   • Unit Analysis Techniques
   • User Activity Testing

   Hint

   Think about what users do before accepting a product.

4. 4.

   True or False: Stakeholders in a healthcare appointment system can include doctors and patients.

   • True
   • False

   Hint

   Consider who benefits from the system's features.

5. 5.

   Design a comprehensive risk analysis plan for a banking loan processing system. Discuss how each stakeholder contributes to minimizing risks.

   Hint

   Think about how each role affects the overall risk strategy.

6. 6.

   Create a detailed user journey map for a healthcare appointment booking system, highlighting pain points and opportunities for improvement.

   Hint

   Map out each interaction and think about feelings at each step.