Practice - Best Practices for Moderating
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Practice Questions
Test your understanding with targeted questions
What is the purpose of building rapport with users during testing?
💡 Hint: Think about why people might share less if they're nervous.
Define open-ended questions.
💡 Hint: What kind of questions invite longer answers?
4 more questions available
Interactive Quizzes
Quick quizzes to reinforce your learning
What is the main goal of building rapport with participants?
💡 Hint: Why do people talk more when they feel comfortable?
True or False: Using leading questions during user testing can provide more accurate data.
💡 Hint: Think about how suggestions affect what someone might say.
1 more question available
Challenge Problems
Push your limits with advanced challenges
During a usability test, you notice a participant there's a long pause. Create three potential gentle prompts you might use to help them articulate their thoughts.
💡 Hint: Think of questions you would ask to encourage an open conversation.
Consider a scenario where you unintentionally influenced a participant's feedback by displaying excitement during their response. Discuss how you could correct this in future tests.
💡 Hint: How can you prepare to stay neutral in your reactions?
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