Iterative Testing Cycles (5.2) - Unit 7: User Testing & Evaluation
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Iterative Testing Cycles

Iterative Testing Cycles

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Interactive Audio Lesson

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Tracking Each Iteration

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Teacher
Teacher Instructor

Today, we’ll learn about tracking our iterations in design testing. What do you think is the importance of documenting each round?

Student 1
Student 1

I think it helps us see what changes worked and what didn’t.

Teacher
Teacher Instructor

Exactly! We can identify patterns by looking at past data and focus our efforts on areas needing improvement. When we track changes, we create a narrative of the design process.

Student 2
Student 2

Can we use tables to organize that data?

Teacher
Teacher Instructor

Yes! Tables are a great way to summarize the information. For instance, we can track the prototype version, the number of participants, and the specific focus of each testing session.

Student 3
Student 3

How do we know if the changes are actually improving the design?

Teacher
Teacher Instructor

Good question! We'll use metrics like task success rates and user satisfaction scores to measure our progress. By comparing these metrics over iterations, we can determine if our design is improving.

Student 4
Student 4

So, if a number goes up, it means something is working?

Teacher
Teacher Instructor

Correct! And if we see declining metrics, that’s a signal to dig deeper and find out why. To recap, tracking helps identify trends, document improvements, and allocate our testing efforts effectively.

Managing Feedback

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Teacher
Teacher Instructor

Now let’s discuss how to manage feedback from our testing sessions. How can we categorize the feedback we receive?

Student 1
Student 1

Maybe by severity, like critical or minor issues?

Teacher
Teacher Instructor

Exactly! We can categorize feedback into critical, major, and minor issues. This helps us prioritize which problems to tackle first.

Student 2
Student 2

How do we decide what’s critical?

Teacher
Teacher Instructor

A critical issue prevents users from completing a task successfully. If we uncover critical issues, they should be addressed before any major features are developed. Who can give an example?

Student 3
Student 3

If a user cannot log in at all, that's critical!

Teacher
Teacher Instructor

Well said! Documenting severity allows us to tackle the most impactful issues right away. Remember, each iteration should improve user experience based on their feedback.

Student 4
Student 4

So we keep updating the same design rather than starting over?

Teacher
Teacher Instructor

Yes, iterative cycles mean continual improvements rather than total revamps. To recap, we categorize feedback by severity, prioritize issues, and focus on refining designs.

Integrating Mixed Data

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Teacher
Teacher Instructor

Last, let’s explore how to integrate quantitative and qualitative data into our analysis. What’s the difference between these two types of data?

Student 1
Student 1

Quantitative is about numbers, while qualitative is about feelings and opinions!

Teacher
Teacher Instructor

Absolutely right! Using both gives a complete picture of user experience. Can someone think of how we might collect this data?

Student 2
Student 2

We can record satisfaction scores and also have users provide comments after tasks.

Teacher
Teacher Instructor

Exactly! By analyzing metrics like task completion rates alongside user comments, we find meaningful insights into the design's usability.

Student 3
Student 3

How do we ensure that both types of data are balanced in our reports?

Teacher
Teacher Instructor

We can set up sections in our reports for quantitative data with tables and graphs, followed by a narrative section capturing the qualitative insights shared by users. To recap, utilizing both data types creates a holistic view of feedback and enhances user-centered design.

Introduction & Overview

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Quick Overview

Iterative testing cycles involve refining prototypes through continuous testing, analysis, and feedback collection.

Standard

This section details the process of iterative testing cycles, emphasizing the importance of tracking each prototype iteration to refine designs based on user feedback and measurable outcomes. It focuses on managing feedback effectively and implementing improvements through multiple rounds of testing.

Detailed

Iterative Testing Cycles

Iterative testing cycles are crucial for refining designs, allowing for the seamless evolution of prototypes based on user feedback. These cycles are made up of several key aspects:

  • Tracking Each Iteration: It's essential to document every round of testing, noting the prototype version, participant responses, focused areas, and results. This helps convey progress over multiple rounds, ensuring clarity on what improvements have been made and what challenges still exist.
  • Example Structure: A structured approach could involve noting items like:
  • Rounds of Testing
  • Version of Prototype (e.g., paper, mid-fidelity, high-fidelity)
  • Participant Count
  • Focus of the Testing (e.g., navigation, usability)
  • Results Highlighting any successful outcomes or remaining issues.
  • Importance of Metrics: Keeping track of success metricsβ€”such as improvement in task completion rates or user satisfactionβ€”helps to visualize the effectiveness of changes made.
  • Stability of Metrics: As feedback cycles progress, it's crucial to note not only resolved issues but also new ones that may arise, allowing designers to strike a balance between perfecting features and ensuring overall usability.

This systematic approach contributes to a robust design process, maximizing the potential of prototypes before they reach end-users and minimizing risk for stakeholders.

Audio Book

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Tracking Iterations

Chapter 1 of 2

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Chapter Content

Track each iteration:
Roun Version Participant Focus Result
d s
1 Paper mockup 5 Navigation and 3 failed login β†’ confusing
icons icon
2 Digital 6 Task flows Login success improved;
mid-fidelity highlight still slow
3 High-fidelity 8 Visual polish + High satisfaction across
version UX users

Detailed Explanation

In the iterative testing cycle, one of the first tasks is to document each version of the prototype, including the number of participants, their focus during testing, and the results of each round. This helps in assessing how the design changes are impacting user experience. For example, early versions might highlight specific issues like navigation problems or failed logins. Subsequent iterations show improvements in certain areas, like successful logins or user satisfaction, thereby indicating whether the product is getting closer to meeting user needs.

Examples & Analogies

Imagine you're cooking a dish and each time you cook it, you invite friends to taste it and share feedback. The first time, they might say it’s too spicy. So, you adjust the spice level for the next attempt. After a few rounds of modifications based on their preferences, you end up with a version everyone enjoys. Similarly, in this section, each prototype iteration is like trying a new recipe to meet the taste preferences of your users.

Noting Progress

Chapter 2 of 2

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Chapter Content

Track progress: note resolved issues, new issues, and stability of metrics.

Detailed Explanation

As prototypes evolve through different iterations, it's essential to keep a record of which issues have been resolved after each round of testing. This means identifying improvements made based on user feedback and also acknowledging any new problems that may have arisen. Additionally, the stability of performance metrics, like error rates or user satisfaction scores, provides insights on whether the changes have had the desired effect or if further adjustments are necessary.

Examples & Analogies

Think of it like training for a marathon. After each practice run, you note how far you ran and how you felt. Over time, you see improvements in your stamina and speed, but sometimes new pains or challenges pop up. Just like in testing prototypes, your training journal helps you assess what's working and what isn't.

Key Concepts

  • Iterative Testing Cycle: A structured process of testing and refining prototypes based on user feedback.

  • User Feedback: Essential insights gathered from users about their experiences.

  • Metrics: Tools to measure the effectiveness of the design process, both quantitatively and qualitatively.

  • Critical Issues: Problems that need immediate attention in a design for user success.

Examples & Applications

An example of iterating on a prototype could be starting with a paper model to conducting tests about usability, and then transitioning to a digital version after addressing user feedback.

Using a feedback form, a team collects user satisfaction scores alongside open-ended comments regarding experiences with the prototype.

Memory Aids

Interactive tools to help you remember key concepts

🎡

Rhymes

Iterate, don’t hesitate! Test and improve, make users groove!

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Stories

Once upon a time, a clever designer created a magic app. Each time users tested it, they shared stories of confusion. With each story, the designer learned and re-crafted the app, making it more intuitive with every tweak.

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Memory Tools

For remembering the types of issues: 'C-M-M' - Critical, Major, Minor.

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Acronyms

M.E.T. = Metrics, Evaluate, Tweak. A shortcut to remember what to do in the testing cycle.

Flash Cards

Glossary

Iterative Testing Cycle

A process of repeating testing, modifying prototypes, and collecting user feedback to continuously improve the design.

User Feedback

Information and insights provided by users regarding their experience with a product or prototype.

Metrics

Quantifiable measures used to track and assess the performance or success of a design.

Critical Issue

A problem that prevents users from successfully completing tasks in a prototype.

Qualitative Data

Non-numeric information that describes user experiences, preferences, and feelings.

Reference links

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