Practice - Conducting & Recording User Feedback Sessions
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Practice Questions
Test your understanding with targeted questions
What does building rapport mean in the context of a user feedback session?
💡 Hint: Think about how you would feel comfortable expressing your opinions.
Name one method for capturing data during user sessions.
💡 Hint: Consider the ways in which you might document user actions.
4 more questions available
Interactive Quizzes
Quick quizzes to reinforce your learning
What is the main purpose of building rapport with users during sessions?
💡 Hint: Think about how a friendly conversation might influence user behavior.
True or False: It is beneficial to ask closed questions during usability testing.
💡 Hint: Consider what type of questions elicit richer insights.
2 more questions available
Challenge Problems
Push your limits with advanced challenges
Design a user feedback session plan for an educational app targeted at middle school students. Include rapport-building strategies, data capture methods, and debrief questions.
💡 Hint: Think creatively about how to engage the students.
Reflect on a hypothetical situation where users express confusion during a session. How would you adapt your moderation approach to clarify their feedback?
💡 Hint: Consider how empathy can change feedback outcomes.
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