Practice - Root Cause Investigation
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Practice Questions
Test your understanding with targeted questions
What is Root Cause Investigation?
💡 Hint: Think about why it's important to improve design.
Name one type of question to ask during user testing.
💡 Hint: Focus on understanding user actions.
4 more questions available
Interactive Quizzes
Quick quizzes to reinforce your learning
What is the main focus of Root Cause Investigation?
💡 Hint: Think about the difference between fixing small issues and understanding the whole user experience.
True or False: Mental models only concern how the designer envisions the product should be used.
💡 Hint: Consider whose perspective matters in design.
2 more questions available
Challenge Problems
Push your limits with advanced challenges
You conducted user testing and found that most users failed to complete a given task. Create a set of follow-up questions to investigate the root causes.
💡 Hint: Focus on user experiences and perceptions.
You noticed that a significant number of participants acknowledged confusion about a button’s functionality. Propose a redesign that could alleviate the confusion.
💡 Hint: Design with user expectation in mind.
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