6.1.1 - Classification of Communication
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One-way vs Two-way Communication
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Today, let's talk about the different ways we communicate. Who can tell me what one-way communication is?
One-way communication is when the message goes from the sender to the receiver without any feedback.
Exactly! Examples include television broadcasts and lectures. Now, can someone explain two-way communication?
It's when both parties can exchange ideas, like talking to a friend over the phone.
Great! Remember the acronym 'T2' for Two-way; it helps you recall that two parties are involved. Why is two-way communication often more effective?
Because it allows for immediate feedback and interaction.
Exactly! Let's summarize: one-way communication lacks feedback, while two-way is interactive.
Levels of Communication
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Let's dive into the levels of communication. Can anyone name one level?
Intra-personal communication?
Yes! That's when you communicate with yourself. Why might this be important?
It helps us reflect on our thoughts and feelings.
Right! Now, what about inter-personal communication?
It's when we talk directly to another person.
Correct! It allows for personal interaction. Let’s recap: intra-personal is self-talk, inter-personal is between people.
Mass Communication Vs. Group Communication
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Today, we’ll look at mass communication versus group communication. What is mass communication?
It’s broadcasting to a large audience, like newspapers or radio.
Exactly! And who remembers why feedback in mass communication is often delayed?
Because the audience is not directly engaging with the communicator.
Correct! Now, how does group communication differ?
It involves smaller groups where people can interact and provide feedback immediately.
Right! So mass involves one direction, and group is interactive. Let’s sum up these differences.
Introduction & Overview
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Quick Overview
Standard
In this section, the importance of communication is highlighted, and various classifications, such as one-way and two-way communication, intra-personal to mass communication levels, and verbal vs non-verbal modes are discussed, emphasizing how these classifications impact interactions in different settings.
Detailed
Detailed Summary of Classification of Communication
Communication is a fundamental aspect of human interaction and has evolved significantly with advancements in technology. This section classifies communication into various categories based on different criteria, each with its unique characteristics and examples.
A. Classification based on the Type of Interaction
- One-way Communication: Here, the information flows in a single direction, where the receiver does not respond immediately. Typical examples include TV broadcasts, lectures, and radio shows.
- Two-way Communication: This involves exchanges between two or more participants. Notable examples include personal conversations and online chats where feedback is immediate.
B. Classification based on the Levels of Communication
- Intra-personal Communication: Communication with oneself, involving self-reflection and internal thought processes.
- Inter-personal Communication: Interaction between individuals, which can occur in formal or informal settings, such as conversations with friends or colleagues.
- Group Communication: More than two individuals involved in discussions, allowing for collaborative decision-making.
- Mass Communication: Dissemination of information to a large, heterogeneous audience via media like newspapers and television, where feedback is often delayed.
- Intra-organisational Communication: Hierarchical communication within organizations aimed at achieving common goals.
- Inter-organisational Communication: Communication that occurs between different organizations for cooperation and coordination.
C. Classification based on the Means or Modes of Communication
- Verbal Communication: Communication through spoken or written language.
- Non-Verbal Communication: Involves gestures, body language, and other non-verbal cues that convey messages without words.
D. Classification based on Sensory Involvement
- Communication can also be categorized based on the involvement of human senses, emphasizing how different modalities can enhance memory retention during learning processes.
Understanding these classifications is crucial for effective communication across various contexts and helps in adapting messages according to the audience and purpose.
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Classification Based on Type of Interaction
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Chapter Content
Communication can be classified on the basis of the following depending on the levels, types, forms and modes. A. Classification based on the type of interaction (i) One-way communication: In such situations the receiver receives a bogus information...e.g. T.V., speeches, lectures, sermons, music on the radio, etc. (ii) Two-way communication: This is communication that takes place between two or more persons where all the parties communicating with each other share or exchange ideas, thoughts, information, etc.
Detailed Explanation
Communication can be divided into one-way and two-way interactions. One-way communication happens when the sender of the message gives information, but the receiver does not have an immediate opportunity to respond, such as when watching TV or listening to a radio program. In contrast, two-way communication involves an exchange where the sender and receiver interact, allowing for feedback or response, such as having a conversation with a friend or participating in a discussion.
Examples & Analogies
Think of one-way communication like a lecture or a podcast where you are just listening. You cannot ask questions or give your opinions there and then. Two-way communication is like chatting with a friend over coffee; you can share stories, ask questions, and respond immediately.
Classification Based on Levels of Communication
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B. Classification based on the levels of communication (i) Intra-personal communication: This refers to communicating with oneself... (ii) Inter-personal communication: It refers to sharing of thoughts and ideas with one or more people in a face-to-face communication situation.
Detailed Explanation
This classification elaborates on different levels of communication: Intra-personal communication is when an individual engages in internal dialogue, such as self-reflection or mental practice. Inter-personal communication occurs between individuals or small groups and can be formal or informal, encompassing body language, tone, and verbal exchanges. This type of communication is essential for building relationships and understanding.
Examples & Analogies
Intra-personal communication is like the conversations you have in your head when you are deciding what to wear or how to approach a tough situation. Inter-personal communication would be like discussing your outfit choices with a friend and asking for their opinion.
Group and Mass Communication
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Chapter Content
Group Communication: This form of communication is direct and personal... Mass Communication: As a result of considerable advancement in technology, making thoughts, ideas and innovations reach the larger section of society has become possible...
Detailed Explanation
Group communication involves more than two individuals engaging in direct and interactive discussions, which enhances decision-making and self-expression within the group. Mass communication, however, refers to disseminating information to a broad audience through media such as television, newspapers, or the internet. This type of communication typically lacks immediate feedback, meaning the sender often does not receive real-time responses from the masses.
Examples & Analogies
Group communication could be a team working together on a project where everyone shares ideas and makes decisions as a group. In contrast, mass communication could be like a news broadcaster sharing the day's news to millions of viewers at once, where individual feedback is not immediately available to the broadcaster.
Classification Based on Means or Modes of Communication
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C. Classification based on the means or modes of communication (i) Verbal communication: Auditory means or verbal modes like speaking, singing... (ii) Non-Verbal Communication: Non-verbal means of communication are gestures, facial expressions...
Detailed Explanation
Communication can also be categorized based on how it is delivered: Verbal communication includes spoken or written words, which indicate direct messages. Non-verbal communication, on the other hand, encompasses all forms of communication that do not include words, such as body language, tone of voice, and facial expressions. Both forms are essential for effective communication as they complement one another.
Examples & Analogies
Verbal communication is like sending a text message or talking on the phone. Non-verbal communication can be compared to a smile or a thumbs-up, which can convey approval or friendliness without needing words.
Classification Based on Number of Human Senses Involved
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D. Classification based on the involvement of number of human senses... People retain 10% of what they Read visual... People remember 90% and more of what they have Seen and audio-visual Heard and Done.
Detailed Explanation
This classification highlights how involving multiple senses can enhance retention and understanding during a communication experience. Research indicates that the more senses engaged in the process (seeing, hearing, doing), the more likely a person is to remember the information presented. Involving visual and auditory means together can lead to a more effective communication process.
Examples & Analogies
Imagine trying to remember how to bake a cake. If you just read a recipe (visual), you might forget parts. If you watch a video (audiovisual) while baking at the same time (doing), you are much more likely to remember each step because you used your eyes, ears, and hands.
Key Concepts
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Classification of Communication: Communication can be categorized in terms of interaction type, levels, means, and sensory involvement.
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One-way vs Two-way: Communication can either be one-directional or involve feedback.
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Levels: Communication occurs at various levels — intra-personal, inter-personal, group, mass, etc.
Examples & Applications
A lecture is an example of one-way communication, while a discussion in a group represents two-way communication.
Intra-personal communication can be seen when a person reflects on their day.
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Rhymes
Communication's key, listen to me, one-way or two, understanding is true!
Stories
Imagine a town where every time someone spoke at the market, no one replied. This is one-way communication. Now imagine everyone sharing stories; that's two-way!
Memory Tools
For levels of communication, remember I-I-G-M: Intra-personal, Inter-personal, Group, Mass.
Acronyms
TC for Two-way Communication
for feedback
for conversation.
Flash Cards
Glossary
- Communication
The process of sending and receiving information between individuals.
- Oneway Communication
Information transmitted from sender to receiver without immediate feedback.
- Twoway Communication
Exchange of information between two or more parties where feedback is possible.
- Intrapersonal Communication
Communication that occurs within oneself.
- Interpersonal Communication
Communication between two or more people.
- Mass Communication
Dissemination of information to a large audience through various media.
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