6.1.2 - How does communication take place?
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Understanding Communication
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Today we're going to explore what communication really is. Communication is the process of exchanging ideas and feelings through various mediums. Can anyone tell me why communication is essential in our daily lives?
It's how we connect with others and share information.
Exactly! It's vital for forming relationships and understanding each other. Remember, the Latin root 'communis' implies that it's about sharing. Let's think of it as creating a common ground.
So, if I understand correctly, communication is not just about talking, but also about understanding each other?
Yes, that's right! Effective communication involves not just sending a message but also ensuring the receiver understands it. It's all about sharing meaning.
Types of Communication
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Let’s classify communication based on how people interact. Can someone mention the difference between one-way and two-way communication?
One-way communication is when the receiver doesn't respond, like when you watch TV.
Great example! And two-way communication?
That's like having a conversation where both people talk.
Exactly. Two-way communication allows for interaction and feedback, which enhances understanding. Remember: feedback is key for effective communication!
The SMCRE Model
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Now, let's explore the SMCRE model. Who can tell me what each letter represents?
It stands for Source, Message, Channel, Receiver, and Effect.
Very good! Understanding this model helps in grasping how communication flows. Who can explain why each part is important?
The Source is crucial because if they don't communicate clearly, the message will be misunderstood.
Exactly! Each element must work together for the communication process to be successful. Remember, a weak link anywhere can lead to misunderstandings.
Practical Application of Communication Types
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Let's relate this to real life. Can someone tell me an example of mass communication?
Like when they broadcast news on television to everyone?
Great example! And what about interpersonal communication?
Talking to a friend face-to-face.
Exactly right! Each type of communication has its unique purpose and effect on society.
Introduction & Overview
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Quick Overview
Standard
This section delves into the intricacies of communication, highlighting its definitions, classifications (based on interaction types, levels, and modes), and the fundamental processes involved in sending and receiving messages. Effective communication is critical for creating shared understanding among individuals and communities.
Detailed
Detailed Summary
Communication is defined as the process of thinking, observing, understanding, analyzing, sharing, and transmitting feelings through various mediums. It stems from the Latin word communis, meaning 'common', emphasizing the importance of shared understanding between communicators. This entire process is critical for human social interaction and occurs in various settings including homes and communities.
The section identifies different classifications of communication:
1. Based on Interaction Type:
- One-way communication: The receiver does not provide immediate feedback (e.g., TV broadcasts).
- Two-way communication: Interaction occurs between parties (e.g., conversations).
- Based on Communication Levels:
- Intra-personal: Self-communication (e.g., reflection).
- Inter-personal: Communication between individuals or groups (e.g., discussions).
- Group and Mass Communication: Involving larger audiences with varying feedback dynamics.
- Based on Means or Modes:
- Verbal: Spoken and written language.
- Non-verbal: Body language, gestures, and expressions.
The communication process is structured around the SMCRE model, which includes the Source, Message, Channel, Receiver, and Effect of communication through feedback. Each of these elements must be addressed effectively to achieve successful communication outcomes.
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The Process of Communication
Chapter 1 of 4
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Chapter Content
Communication is the process of transferring information or content from a sender to a receiver with the use of a medium. It involves flexibility to exchange information using several methods in which the information is correctly, clearly and completely understood by both sender and receiver. It also takes the feedback of the audience on the message sent for further planning in the same way as carrying out market surveys before launching a product in the market.
Detailed Explanation
Communication involves a sender who conveys a message to a receiver through a specific medium. The process requires clear understanding and correctness, meaning that both sender and receiver must grasp the information in the same way. Feedback is a critical part of this process; it allows the sender to know if their message was understood and can lead to adjustments based on the audience's response. This cycle is similar to market research, where businesses collect feedback to improve future products or services.
Examples & Analogies
Consider a teacher delivering a lesson. The teacher sends a message (the lesson) through verbal communication and visual aids (the medium). After the lesson, the teacher asks questions to gauge understanding (feedback). If students answer correctly, the communication is successful. If many students struggle, the teacher knows to adjust the explanation or revisit certain points.
The Sequence of Communication Events
Chapter 2 of 4
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Chapter Content
Who says, what, to whom, when, in what manner, under what circumstances and with what effect. The basic elements of any communication process in general are arranged in a definite order to complete the cycle.
Detailed Explanation
This sequence outlines the essential components of the communication process: who initiates communication, what is communicated, the audience it is directed toward, the timing of the message, the manner in which it is delivered, the context of the situation, and the intended outcome. Each of these elements plays a role in shaping the effectiveness of the communication.
Examples & Analogies
Imagine a town hall meeting. The mayor (who) presents a proposal (what) to the residents (whom) during the evening (when) using a PowerPoint presentation (manner). This meeting addresses specific community issues (circumstances) and aims to gather public support (effect). The better each element aligns, the more successful the communication tends to be.
The SMCRE Model of Communication
Chapter 3 of 4
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Chapter Content
Six elements have to be handled skillfully for effective and successful communication and can be easily understood by 'The SMCRE Model' of communication. Source, Message, Channel, Receiver, Effect.
Detailed Explanation
The SMCRE model encapsulates the communication process into five key components: Source (who communicates), Message (what is communicated), Channel (how the message is delivered), Receiver (who receives the message), and Effect (the feedback or response). Each element must be carefully managed to ensure that the intended message is effectively received and understood by the audience.
Examples & Analogies
Think of a marketing campaign as an application of the SMCRE model. A company (Source) creates an advertisement (Message) to be broadcasted on television (Channel) aimed at potential customers (Receiver) to prompt purchases (Effect). If any component is weak (e.g., unclear messaging or the wrong channel), the campaign may not yield the intended results.
Feedback in Communication
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Chapter Content
A communication process is incomplete unless the response to the message is received. It is the initiating step as well as the terminating element in any communication process...
Detailed Explanation
Feedback is crucial in the communication process as it indicates whether the message was understood as intended. This performance evaluation allows the communicator to identify success levels and modify future messages accordingly. Feedback can take various forms, such as direct responses, surveys, or data analytics on engagement metrics.
Examples & Analogies
Consider a customer service call. After addressing a customer’s issue, the representative may ask for feedback on how helpful the interaction was. This feedback lets the company know if they effectively resolved the problem and can identify areas of improvement for future interactions.
Key Concepts
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Communication: The overall process of sharing information.
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Feedback: The response to a message which completes the communication cycle.
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Interpersonal Communication: Interaction between individuals in a face-to-face context.
Examples & Applications
A teacher giving a lecture (one-way communication) and asking questions to assess understanding (two-way communication).
Watching a live news broadcast (mass communication) versus having a group discussion (interpersonal communication).
Memory Aids
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Rhymes
In communication, don’t forget, feedback's key, lest you regret!
Stories
Imagine two friends on a park bench, one tells a funny story, and the other's laughter shows they understand. This is how a good conversation flows!
Memory Tools
Remember SMCRE: 'Some Messages Come Right Easily' to recall the model's elements.
Acronyms
Use 'CIRClES' to remember key communication types
'Communication
Interaction
Response
Channel
Listening
Engagement
Source.'
Flash Cards
Glossary
- Communication
The process of thinking, observing, understanding, analyzing, sharing, and transmitting feelings to others.
- Oneway communication
Communication where the receiver does not provide feedback to the sender.
- Twoway communication
Communication where both sender and receiver exchange messages and provide feedback.
- SMCRE Model
A model that outlines the elements of effective communication: Source, Message, Channel, Receiver, and Effect.
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