6.1.2.1 - The process of communication
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Defining Communication
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Welcome, everyone! Today, we're discussing the concept of communication. Can anyone share their thoughts on what communication means?
I think it's just about talking to others.
That's part of it! Communication involves sharing ideas and creating understanding. It's derived from the Latin word 'communis,' which means common. Any thoughts on why this is significant?
It makes us feel connected to others.
Exactly! It creates connections essential for our daily lives. Remember, effective communication is not just sharing, but also ensuring the message is understood.
Types of Communication
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Let's delve into the types of communication. Can anyone tell me the difference between one-way and two-way communication?
One-way sounds like when a teacher speaks in class, and we don't respond.
Correct! And what about two-way communication?
That's when we can talk back, like in a group discussion.
Great explanation! Remember, two-way communication encourages interaction, which is vital for effective understanding.
The Communication Process
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Now let's discuss the communication process using the SMCRE model. Who can explain what SMCRE stands for?
I think it stands for Source, Message, Channel, Receiver, and Effect?
Exactly! The source is the sender, who gives the message through a channel to the receiver. Why is feedback critical in this process?
It helps the sender know if the message was understood.
Right! Feedback completes the communication cycle and allows for adjustment if needed. Understanding this model is essential for effective communication.
Introduction & Overview
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Quick Overview
Standard
Communication is defined as the transfer of information from a sender to a receiver through various mediums. It plays a vital role in daily life and can be classified based on interaction type, communication levels, and modes. Understanding the communication process, including the SMCRE model, is critical for effective communication.
Detailed
The Process of Communication
Communication is fundamental to human interaction and has evolved significantly with technological advances. The section introduces the definition of communication as the process of transmitting thoughts, feelings, and ideas between individuals using various methods. The significance of communication in various contexts, including personal and social settings, highlights its complexity and importance.
Key Points Covered:
- Definition: Communication is not just about sharing information but also about creating a shared understanding between communicator and receiver.
- Classification: Communication can be classified based on interaction types (one-way vs. two-way communication), levels (intrapersonal, interpersonal, group, mass, organizational), and modes (verbal, non-verbal).
- The Communication Process: The communication process involves a sender, message, channel, receiver, and feedback. The SMCRE model explains these elements systematically.
- Source: The initiator of the message.
- Message: The content being communicated.
- Channel: The medium used to convey the message.
- Receiver: The target audience for the message.
- Effect/Feedback: The response to the message, crucial for completing the communication cycle.
This section forms the basis for understanding how communication operates in various domains, emphasizing its role in enhancing interpersonal and social connections.
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Overview of the Communication Process
Chapter 1 of 4
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Chapter Content
Communication is the process of transferring information or content from a sender to a receiver with the use of a medium. It involves flexibility to exchange information using several methods in which the information is correctly, clearly and completely understood by both sender and receiver. It also takes the feedback of the audience on the message sent for further planning in the same way as carrying out market surveys before launching a product in the market.
Detailed Explanation
The communication process is essentially about the exchange of information. It starts with a sender, who creates a message and selects a medium (like spoken or written words) to convey this message to a receiver. It’s crucial that the message is clear, so both the sender and the receiver have the same understanding. Feedback from the receiver indicates whether the communication was successful or if adjustments are needed. This part of the process works similarly to how companies conduct surveys to gather consumer feedback before launching new products.
Examples & Analogies
Think of a teacher explaining a math problem to students. The teacher (sender) presents the math problem (message) through spoken words (medium). If the students don’t understand, they may raise their hands or ask questions (feedback). The teacher can then clarify the concepts based on their response, just like a company would adjust its product based on customer feedback.
Elements of the Communication Process
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Chapter Content
Let us see the sequence in which the communication events occur. One way to describe it is as follows: Who says, what, to whom, when, in what manner, under what circumstances and with what effect.
Detailed Explanation
This description outlines the critical elements involved in communication: the sender (who), the message (what), the receiver (to whom), the timing (when), the delivery method (in what manner), the context (under what circumstances), and the outcome (with what effect). Understanding these elements helps in analyzing and improving the communication process.
Examples & Analogies
Imagine a news broadcaster delivering a report. The broadcaster (who) uses a specific story or information (what) to inform the viewers (to whom) during a scheduled news time (when) on television (in what manner) about local events (under what circumstances) and aims to inform and entertain them (with what effect).
The SMCRE Model of Communication
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Chapter Content
The basic elements of any communication process in general are arranged in a definite order to complete the cycle. Six elements have to be handled skillfully for effective and successful communication and can be easily understood by “The SMCRE Model” of communication: SOURCE, MESSAGE, CHANNEL, RECEIVER, EFFECT OF COMMUNICATION (Feedback or Audience Response).
Detailed Explanation
The SMCRE model outlines the key components necessary for effective communication: the SOURCE (the sender of the message), MESSAGE (the content being communicated), CHANNEL (the medium used), RECEIVER (the audience), and the EFFECT, which includes feedback that allows the sender to understand how the message was received. Each element plays a significant role in ensuring that the communication is effective.
Examples & Analogies
Consider a marketing campaign. The company (source) sends advertisements (message) through social media platforms (channel) to potential customers (receivers). The responses in the form of clicks, comments, or purchases (effect/feedback) inform the company about the effectiveness of their campaign, allowing them to adjust their strategies accordingly.
Importance of Feedback in Communication
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Chapter Content
A communication process is incomplete unless the response to the message is received. It is the initiating step as well as the terminating element in any communication process. Termination occurs when the response to the message is the same as expected. In such a situation, since the objective is achieved, the cycle is complete.
Detailed Explanation
Feedback is essential because it indicates whether the communication was understood as intended. Without feedback, the sender cannot know if their message was effective. Successful communication completes a cycle when the receiver's response aligns with what the sender hoped to achieve. If the response differs, it triggers a re-evaluation of the message and potentially re-communicates it.
Examples & Analogies
Think about a teacher who assigns a project and later asks students for their thoughts on the project instructions. If students say they understood everything well, the teacher knows the communication was effective, completing the cycle. But if many students express confusion about the project details, the teacher recognizes that the message wasn’t clear and may need to adjust their explanations.
Key Concepts
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The concept of communication as sharing and understanding.
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The two main types of communication: one-way and two-way.
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The SMCRE model as an essential framework for effective communication.
Examples & Applications
An example of one-way communication is a lecture where students listen without interacting.
An example of two-way communication is a discussion between a teacher and students where both can express their opinions.
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Rhymes
Communication is the key, to connect you and me, share and receive, understanding we believe!
Stories
Imagine a teacher in a classroom sharing ideas with students; feedback from students helps the teacher adapt her methods, creating a class that thrives on communication.
Memory Tools
Silly Monkeys Climb Red Elephants for SMCRE (Source, Message, Channel, Receiver, Effect).
Acronyms
Remember SMCRE for effective communication
Source
Message
Channel
Receiver
Effect.
Flash Cards
Glossary
- Communication
The process of sharing ideas, information, or feelings between individuals.
- SMCRE Model
A model illustrating the elements of communication: Source, Message, Channel, Receiver, and Effect.
- Feedback
The response from the receiver that helps the sender understand whether the message was received clearly.
- Oneway Communication
A communication style where the sender transmits information without the receiver's immediate feedback.
- Twoway Communication
A communication style that involves interaction between sender and receiver, allowing for feedback.
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