3.1 - From Symptoms to Root Cause
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Practice Questions
Test your understanding with targeted questions
What is the purpose of the 5 Whys technique?
💡 Hint: Think about what you discover by asking 'why?' repeatedly.
What should a problem statement include?
💡 Hint: Consider the main four elements we discussed.
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Interactive Quizzes
Quick quizzes to reinforce your learning
What is the main goal of the 5 Whys technique?
💡 Hint: Think about what the technique encourages you to explore.
True or False: A problem statement should include context, pain point, impact, and goal.
💡 Hint: Recall the main components we covered today.
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Challenge Problems
Push your limits with advanced challenges
Analyze a situation in a classroom where students frequently fail to complete assignments. Apply the 5 Whys technique to uncover the underlying issues.
💡 Hint: Each 'why' should take you deeper into the underlying problem.
A local business reports decreased customer satisfaction during busy hours. Use the 5 Whys technique to determine potential root causes.
💡 Hint: Think critically through each layer of the business operation.
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